FAQs
FAQ
What is the fit of the t-shirts?
Our t-shirts have a streetwear/oversized fit. We recommend taking your usual size if you want a loose and relaxed fit.
If you prefer a more regular fit, you can consider one size down.
Where can I find the size guide?
The size guide is available on the product page. We recommend checking it before completing your purchase.
When will I receive my order?
The estimated delivery times are:
Italy: 5-10 business days
Europe: 7-14 business days
Times may vary based on order volume, holidays, product availability, or any courier delays.
Will I receive shipping tracking?
When available, you will receive shipping information or tracking to the email address provided during purchase.
Can I modify an order after placing it?
Contact us as soon as possible. If the order has not yet been processed, we will try to help you.
Once the order has been prepared or shipped, it may no longer be possible to modify it.
Can I make a return?
Yes, you can request a return within 14 days of receiving your order.
The product must be intact, unused, unwashed, and in the same condition as it was received.
For more details, please refer to the Returns and Refunds page.
What should I do if I receive a defective or wrong product?
Contact us within 48 hours of delivery, attaching clear photos of the product and packaging.
We will verify the situation and provide assistance.
How can I contact you?
You can contact us via the Contact page or by email.
We usually respond within 24/48 business hours.
Are releases limited?
Yes, some releases may be available only for a limited period or while stocks last.
Offside Culture®
For the culture.